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Questions, answered.

Renting in New York is hard enough without a search that works against you. Here is what Sidewalk is, how it works, and what happens to your information.

01

What Sidewalk is

What is Sidewalk?

Sidewalk is an apartment search you can talk to. Describe the home you want in plain English, the way you would to a friend who knows the city, and it searches real, active listings and answers questions about buildings, blocks, and what a commute actually looks like. There are no filter menus to fight with.

Why build this now?

Housing is the largest thing most people pay for, and the tools for finding it have barely moved. Software can now reason about a home search the way an experienced agent does, instantly, for everyone looking. The older portals are built to sell leads, which is why they keep showing you places that are already gone.

Why start in New York?

We started with the hardest market we could find. Apartments move in days, listings go stale immediately, and the same unit shows up in five places at three prices. A search that holds up here will hold up anywhere.

Who is behind Sidewalk?

We’ve seen this industry from every side: the technology, the capital, and the operations. We’re done waiting for it to fix itself.

Atul Ajoy
Second-time founder with a track record of solving hard data problems, and a longtime venture investor. He spent years backing and building the kind of company Sidewalk is becoming, then decided to build this one himself.
Rob Morgenstern
CEO of Canvas Property Group, a New York real estate investor and manager. He owns, operates, and leases property in this city every day, which means Sidewalk is built on how the market actually works, not how a portal imagines it does.
Al Tylis
Former CEO of NSAM, a $40B real estate investment firm. He has moved capital across real estate at a scale most people will never see, and he knows exactly where the value leaks out of the system.
Ezekiel Yuson
Built his career at the intersection of real estate and capital markets, scaling a lending startup from the inside and standing up the teams that made it run. He knows what it takes to grow a real estate business operationally, not just on paper.
02

Using Sidewalk

Is it free?

Yes, for renters. You do not need an account to look, and nothing about searching costs money.

Which areas do you cover?

Manhattan, Brooklyn, and Queens. Every neighborhood in those three boroughs is searchable, with guides for the ones renters ask about most.

Are the listings actually available?

We only show listings marked active by the source, and duplicates of the same unit are merged so you see one entry instead of five. If something has been taken, it comes off the site.

How does a tour work?

Ask for one on any listing. Sidewalk sends the request straight to the agent for that apartment, with your name, how to reach you, and the exact unit you are asking about. You can follow the status under Tours in your account.

03

Your information

What does an agent see about me?

Your name, the contact details you gave, the apartment you asked about, and, on a rental, any verification badges you have earned. If you have verified income, they see a range, never your exact number and never your bank details or documents. On a home for sale, an agent sees your name, your contact details, and where you said you stand on financing, and no badges at all.

What is the RenterCard?

It is your verification, in one place. Confirm your identity and income once and the badges travel with every rental tour request you send, so you are not proving yourself from scratch to every agent. It is a rental card: buying a home turns on your financing rather than on these badges, so it stays off requests for homes for sale. It is optional, and you can search without it.

Why do you need my phone number?

To confirm the number is yours and, if you choose, to text you about your own search. Sidewalk never texts a number that has not been verified by the person who owns it.

What do you do with my data?

We use it to run your search and to pass along what an agent needs when you ask for a tour. We do not sell it.

Read the privacy policy
04

Fees and fair housing

Do I pay a broker fee?

Usually not. Our listings come from landlord-side agents, and under New York City's FARE Act the landlord pays that agent's fee, not you. Every listing shows its fee before you reach out.

How rental fees work
Can I use a housing voucher?

Yes. Source of income is protected under New York City law, and refusing you because you pay with a voucher or subsidy is illegal. Sidewalk never filters listings by how you pay, and never asks.

Fair housing at Sidewalk
How do you handle fair housing?

Who you are never decides what you are shown or where you are pointed. That rule is enforced inside the search itself, on every answer, not added on afterwards.

How we built it
I am an agent. How do I get my listings on Sidewalk?

Renters reach you about the exact apartment they want, already serious and often already verified. Tour requests arrive in your inbox with everything you need to answer them.

For agents

Still have a question?

Ask Sidewalk directly. It knows the listings, the buildings, and the blocks.
Start your search